An experienced team of highly qualified CanLogix technical personnel provides direct support to our clients for system design, development, implementation, training and support.

With our standard support offering, you have direct access to the support group. This includes support of your software, hardware, carrier compliance and integration.

Our engineering department addresses development, implementation, system enhancements and support. Our people are cross-trained in all areas, providing a robust support experience. The reason for this is simple. We believe that if you don’t understand the support experience, future implementations or development projects will not account for what our clients regularly teach us. It is this same philosophy that enables our people to handle your questions when they arise.

We support your entire solution. We utilize the latest in remote diagnostic support tools when needed to diagnose a problem. CanLogix always has back-up hardware and peripherals if an emergency delivery is required. Our focus with on-going carrier development ensures the latest in compliance offerings – rating, labeling, services, manifesting and communications are up to date.

By properly supporting your solution, we demonstrate our commitment to you. Over time, that commitment enables CanLogix to grow with you, as your needs grow.

For more information on CanLogix’s Support solutions, please contact us.